Delivery and pickup

Cake delivery and pickup in Melbourne

Order online for delivery across selected Melbourne suburbs or collect a confirmed order from our Oakleigh East production kitchen.

Delivery area

We deliver every day to selected Melbourne suburbs. Enter your address at checkout to confirm availability.

Typical delivery window

Typical delivery window: 1:00 PM–6:00 PM. An exact arrival time is not guaranteed. For a lunchtime celebration, choose delivery the day before and refrigerate overnight, or select available pickup from 9:30 AM.

Same-day cutoff

Orders placed before 7:00 AM Melbourne time may qualify for same-day delivery, subject to the cake's preparation time, your address and available dates. Check the dates in your cart and confirm address availability at checkout.

Pickup

Collect a confirmed order from 9:30 AM at our production kitchen, 165 Clayton Road, Oakleigh East, when pickup is offered for your order. Follow your order confirmation. No walk-in sales.

Before you order

Delivery questions

Does Sam Baking High deliver cakes in Melbourne?

Yes. We deliver every day across selected Melbourne suburbs. Enter your address at checkout to confirm availability.

What is the cutoff for same-day cake delivery?

Orders placed before 7:00 AM Melbourne time may qualify for same-day delivery. Availability depends on your cake, address and preparation time. Check the dates offered in your cart, then confirm delivery availability for your address at checkout.

Can I pick up my cake?

Pickup for confirmed orders is available from 9:30 AM at our production kitchen, 165 Clayton Road, Oakleigh East, when offered for your order. Follow the collection details in your order confirmation. There are no walk-in sales.

How do I check my delivery options?

Enter your address at checkout to see the delivery options available for your order before payment.

Can I choose a delivery date?

Choose an available date in your cart, then confirm delivery availability for your address at checkout. The first available date depends on your cake's preparation time and when you order. A selected delivery date does not guarantee arrival before lunch.

What if the birthday celebration is at lunchtime?

Choose delivery the day before and keep the cake refrigerated overnight. Alternatively, select pickup on the celebration day from our Oakleigh East kitchen, available from 9:30 AM when offered for your order. Our typical delivery window is 1:00 PM–6:00 PM, so same-day delivery should not be relied on for a lunch celebration. Read our birthday cake planning guide for more help.

How should I store my cake?

Follow the storage and serving instructions supplied with your cake. Contact us before ordering if you need product-specific advice.

What if checkout does not offer delivery to my address?

Email hello@sambakinghigh.com.au before ordering with your suburb and preferred date.

Can I ask about a special delivery request?

Email hello@sambakinghigh.com.au before ordering. Availability depends on the product, address and production schedule.